Legal policy

Privacy Policy

1. Who We Are

This website is operated by MB Kovilas (business registration code 306158647), trading as Furnero. Our website address is furnero.com.

When this policy refers to "Furnero", "we", "us" or "our", it means MB Kovilas.

For any questions about this policy or how we handle your data, contact us at:[email protected]

2. What Data We Collect

We collect personal data in the following ways:

• Contact forms — your name, email address, phone number (optional), and any project details you provide

• Professional listing forms — your name, business name, email, phone, speciality, location, and portfolio link

• Email newsletter — your email address when you subscribe

• Analytics — anonymised data about how visitors use our website (pages viewed, time on site, device type) via Google Analytics

• GoHighLevel CRM — contact records created from form submissions, used to manage communications and match homeowners with professionals

3. Why We Collect Your Data

We process your personal data for the following purposes:

• To respond to your enquiry and match you with relevant renovation professionals

• To manage our professional listing directory and communicate with listed specialists

• To send you home design tips, renovation ideas, and Furnero updates — only if you have opted in

• To improve our website and understand how visitors use it

• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data on the following legal bases:

• Consent — when you tick the consent checkbox on our forms or subscribe to our newsletter

• Legitimate interests — for analytics and improving our website, where this does not override your rights

• Contractual necessity — when processing is necessary to fulfil a service you have requested

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

• Enquiry and form data — up to 2 years from the date of submission, unless you ask us to delete it sooner

• Newsletter subscribers — until you unsubscribe

• Analytics data — as per Google Analytics default retention settings (26 months)

6. Who We Share Your Data With

We do not sell your personal data to anyone. We may share data with the following trusted service providers who help us operate Furnero:

• GoHighLevel — CRM and form processing platform

• Google Analytics — website analytics

• Email service providers — for sending newsletters and automated messages

All third-party providers are contractually required to handle your data securely and in accordance with GDPR.

7. Your Rights

Under GDPR, you have the following rights:

• Right to access — you can request a copy of the personal data we hold about you

• Right to rectification — you can ask us to correct inaccurate data

• Right to erasure — you can ask us to delete your data

• Right to restrict processing — you can ask us to limit how we use your data

• Right to data portability — you can request your data in a portable format

• Right to object — you can object to processing based on legitimate interests or for direct marketing

• Right to withdraw consent — you can withdraw consent at any time without affecting prior processing

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt).

8. Cookies

We use cookies to improve your experience on furnero.com. These include:

• Essential cookies — required for the website to function

• Analytics cookies — used by Google Analytics to understand site usage

You can control cookie preferences through your browser settings. Disabling analytics cookies will not affect your ability to use the site.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All data is stored on secure platforms and access is restricted to authorised personnel only.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of furnero.com after changes constitutes your acceptance of the updated policy.

Terms of Service

Terms and Conditions

1. About Furnero

Furnero (furnero.com) is a home design and renovation content platform operated by MB Kovilas (business registration code 306158647), registered in Lithuania.

Furnero publishes editorial content on home design, renovation, and interior styling, and connects homeowners with vetted renovation professionals across Europe through its directory and matching service. Other service offered under Wannabe.business business domain name is also offered. This service offers marketing and business management automation to cut operational and advertising costs.

2. Acceptance of Terms

By accessing or using furnero.com, submitting a form, or signing up to our newsletter, you agree to these Terms and Conditions. If you do not agree, please do not use our website.

3. Use of the Website

You may use furnero.com for personal, non-commercial purposes. You agree not to:

• Copy, reproduce, or republish any content from furnero.com without written permission

• Use the site in any way that is unlawful or harmful

• Attempt to gain unauthorised access to any part of the website or its systems

• Submit false, misleading, or fraudulent information via any form

4. Content and Accuracy

All editorial content on furnero.com is provided for informational purposes only. While we make every effort to ensure accuracy, we do not guarantee that content is complete, current, or free from error.

Nothing on furnero.com constitutes professional advice (architectural, structural, legal, or financial). Always consult a qualified professional before undertaking renovation work.

5. Professional Directory and Matching Service

Furnero provides a directory and matching service to connect homeowners with renovation professionals. By using this service:

• Homeowners acknowledge that Furnero does not employ, endorse, or guarantee the work of any listed professional

• Professionals listed on Furnero are responsible for their own work, qualifications, and compliance with applicable laws

• Any contract for services is solely between the homeowner and the professional — Furnero is not a party to that agreement

• Furnero does not accept liability for any disputes, damages, or losses arising from engagements between homeowners and professionals

6. Professional Listings

Professionals who apply to be listed on Furnero agree that:

• All information submitted is accurate and up to date

• Furnero reserves the right to decline, remove, or suspend any listing at its discretion

• Being listed does not constitute an exclusive arrangement — Furnero may list multiple professionals in the same field or location

• Furnero may use submitted information and portfolio materials to promote the listing on its platforms

7. Intellectual Property

All content on furnero.com — including text, images, graphics, and design — is the property of MB Kovilas or used with permission. You may not reproduce, distribute, or create derivative works without prior written consent. Some content can be created using artificial intelligence tools.

AI-generated images used on furnero.com are created by Furnero and are subject to the same copyright protections as other content.

8. Third-Party Links

Furnero may link to third-party websites for informational purposes. We are not responsible for the content, accuracy, or privacy practices of any external site. Links do not imply endorsement.

9. Limitation of Liability

To the fullest extent permitted by law, MB Kovilas shall not be liable for any indirect, incidental, or consequential damages arising from your use of furnero.com or reliance on its content.

10. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Lithuania. Any disputes shall be subject to the exclusive jurisdiction of the Lithuanian courts.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of furnero.com after changes constitutes acceptance.

12. Contact

For any questions about these Terms or our Privacy Policy, contact us at:

MB Kovilas

Business registration code: 306158647

Email: [email protected]

Website: furnero.com